The support team sent me a photo of all the mat, and I agreed, it looks fine in the photo. I asked for 1st, 2nd and 3rd seat row mat, it took time to be delivered. How this company uses Trustpilot Learn about Trustpilot’s review process.
Loved the shirt
So no item and no return money, must call to your bank.Great company Sounds like the company doesn’t care about other people’s time, and is likely severely understaffed if they have to operate this way. Making people wait 20 days for a replacement if it’s lost or damaged during shipping is terrible.
- Dispatch email received straight away but the items never arrived.
- Absolutely rubbish customer service.
- I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience.
- Have not received any correspondence from Top Flight, no order number or any details of my order and cannot find a telephone number to contact them.
- I wish I were able to attach screenshots of their ‘customer service’ to here to show the true nature of this ‘business’.
- The company have blamed me, posting from France and on here COVID to customers too.
- Customer service is top notch!
Seen this happen before with cheap shipping methods that utilize multiple methods of shipment and overly convoluted shipping methods with tons of random stops. That company is on here as well and they have a abysmal score. Shipping company used appears to be OSM Worldwide in GLENDALE HEIGHTS, IL 60139.
I purchased months ago and did not…
Labeled Verified, they’re about genuine experiences.Learn more about other kinds of reviews. Companies can ask for reviews via automatic invitations. Don’t send item, support totally ignoring you. Beware of paying more for expedited shipping, as it may not actually result in faster delivery. I am extremely dissatisfied with this company’s shipping process and I cannot recommend them based on my experience. Much to my surprise and disappointment, my friend has already received their package, while my order status has been stuck on “Awaiting Dispatch by Warehouse” for two weeks now.This situation feels like a joke.
Worst Customer Experience I’ve had
- Chased three times with only one curt response.
- 4 weeks later I had still heard nothing so I cancelled my order and was told I would be refunded within 10 days.
- I bought a shirt that didn’t fit nor suit when it arrived.
- The quality was really great
- Seems like that isn’t the first time either.
Customer service is top notch! The quality is outstanding and I love buying clothes that are from Europe. I Love, love, love the quality of the clothing and I love how everything was packaged and sent to me! The clothing is amazing quality! An amazing company! The quality was really great
Shipment takes a little long but I have received the goods and I like the product a lot! This is a russian company and i believe that’s explaining all. Useless company, don’t ever order a FLipper !!!!! Now communication is not possible anymore with support. To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software.
I am yet to receive a refund for an order they couldn’t fulfill. It seems a few of their customers are having the same issue I am. People like https://www.ringospin-casino.com/ this need to be caught and made to pay back all the money they are stealing My order wasn’t fulfilled and was promised a refund which I’m still waiting for over a month later. Hope this helps everyone else that is due money back from these cowboys.
Businesses
Contacted immediately re missing shirt, which took some time to resolve and meant t… Ordered 3 shirts and only 2 arrived, it’s frustrating that they take so long (14 working days) which isn’t clear. We are also so appreciative of you taking the time to leave a review.
Couldn’t recommend enough!!
I love the pillows I got, they are gorgeous and great quality. Pillows overall feel like really good quality. It arrived sooner than promised even though it was a few days before Christmas.
While we don’t verify specific claims because reviewers’ opinions are their own, we may label reviews as “Verified” when we can confirm a business interaction took place. And very shortsighted because as a mum of 3 boys I am sure I would have purchased more shirts from them. I requested a refund and 50% was offered. Looking at their website it simply stated returns needed to be approved and within 15 days of receipt.
